Do we have to use the carts?

Yes, your solid waste and recycling will not be picked up if it is not in the issued cart(s). However, if you decide you do not want to recycle you will not use the recycle cart because you canNOT use the recycle cart for solid waste.

Show All Answers

1. What will my rate be with the new solid waste service?
2. Who is the new service provider?
3. Why A New Company?
4. Are there any hidden fees?
5. What’s the increase from what I am paying now?
6. Why an increase in rates?
7. When will the new increase and solid waste services begin?
8. How will billing work with this new service?
9. Will each resident receive polycart(s)?
10. How do we know what cart to use for solid waste and which one to use for recyclables?
11. Do we have to use the carts?
12. Why carts?
13. Are there special instructions when setting out the carts?
14. What happens if one of my set outs is deemed unacceptable?
15. What if we need an additional cart?
16. What happens if we added a cart to our account, but no longer need it?
17. What happens if the cart is damaged, lost, or stolen?
18. Is there a way to identify the carts issued to me?
19. When will we receive our new carts?
20. What do we do with our old carts if we no longer want them?
21. Do we get to keep the carts if we end our service with Waste Management?
22. What happens if I am unable to get my cart to the curb due to health/medical reasons?
23. What should we do if there is a missed collection or experiencing any other issues?
24. Who do I contact if have questions about commercial services?
25. What are the collection days for each service?
26. Are we required to recycle?
27. What do we do with the recycle cart if we do not want to recycle?
28. How will I know what day and time my trash, recycle, and brush/bulk be picked up?
29. How do we know what is acceptable and not acceptable recycle?
30. What happens if non-recyclable items are placed in the recycle cart?
31. Will Chipper/Shredder Day continue?
32. What is accepted during Bulk/Brush pick-up?
33. Are there any special requirements for Brush/Bulk set out?
34. How does the “At Your Door” Hazardous Waste program work?
35. What is accepted in the Hazardous Waste Collection?