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A hidden water leak, beyond your control, such as under the foundation or inside the wall may qualify for a leak adjustment. To be eligible for a water leak repair bill adjustment, you must contact Customer Care (254) 662-1415 within 60 days of your leak repair. You will be asked to provide:
Mail: Robinson Water Department
Attn: Water Bill Adjustment
111 W Lyndale
Robinson, TX 76706
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There are many reasons why your bill may have been higher than expected. Water leaks are the most common reason for high water bills. For information on checking for leaks, water saving tips, and how to read your water meter, visit the High Water Bills page.
Your account may not qualify for a water leak repair bill adjustment if during the high water volume period you:
If so, you may be eligible for a water leak repair bill adjustment.